Getting a fence installed is a big investment — one that affects your home’s privacy, security, appearance, and value. But before you commit to a contractor, it’s important to do more than just compare prices. A quality estimate should give you clarity, confidence, and assurance that the company knows what they’re doing.
Here’s what you need to know — and ask — before hiring anyone to build your fence.
Be Present for the Estimate — It’s That Important
Letting a contractor onto your property without being present might seem convenient, but it’s a mistake. You should absolutely be there in person for your fence estimate.
Why?
- You can clearly explain what you want and ask installation-related questions on the spot
- You ensure the contractor reviews the correct property lines, grading, and terrain
- Most importantly, no one should be on your property without your permission
Being there also gives you the chance to evaluate the contractor’s professionalism, communication skills, and how well they understand your project goals. This face-to-face meeting is one of the best ways to ensure you’re hiring the right fence company.
Once you’re face to face, you can ask key questions. Here are nine smart ones to get you started:
1. What Materials Are Being Used?
Not all fencing materials are created equal, and your fence’s longevity depends heavily on the quality of what’s used. For a wood fence, ask whether they’re using pressure-treated pine or cedar, and whether the pickets are rated for ground contact. For a metal fence, be sure to ask if the aluminum or steel is domestically sourced or imported.
Cut-rate materials might save you money upfront but could lead to early rot, rust, or warping. Investing in higher-quality materials now can prevent the need for expensive repairs later.
2. What’s Included in the Fence Estimate — and What’s Not?
Fence estimates can vary dramatically in what they include. Some fencing companies offer all-inclusive pricing that covers permit applications, demo and removal of old fencing, concrete footing, hardware, and gates. Others may tack on those charges later as “extras.”
Don’t rely on assumptions. Ask your fencing contractor to outline exactly what’s included in writing, so you can compare bids fairly and avoid surprise charges down the line.
3. Will the Fence Follow the Grade of My Yard?
Many properties are not perfectly flat, and a good fence should reflect the natural contours of your yard. Be sure to ask whether the fence will rack (angle with the slope) or step (create a stair-like pattern) to match the grade. Sloppy grading can lead to large gaps at the bottom or uneven fence lines, which compromise both aesthetics and privacy.
4. Are You Using Nails or Screws?
Though it might seem minor, the choice between nails and screws can significantly impact your fence’s durability. Many builders use nails because they’re quicker and cheaper, but nails are more likely to loosen over time—especially in regions with moisture or temperature swings.
Screws, by contrast, provide stronger long-term hold, easier repairs, and less splitting of the wood. Interestingly, nearly all fence repairs are performed with screws, regardless of how the original fence was assembled. This alone says a lot about which fastener holds up best over time. Ask your contractor what type of fasteners they use, and where.
5. Who Pulls the Permit and Calls Utilities?
This question is about more than paperwork — it’s about accountability. A reputable fence builder should be fully licensed and insured and willing to pull any necessary permits on your behalf. They should also contact your local utility locator service (such as 811) to ensure that no underground lines are damaged during the install.
If they ask you to handle the permit or utility locating, it could mean they lack proper credentials—or worse, that they’re trying to offload liability onto you. Any contractor unwilling to take on this responsibility is one you should walk away from.
6. How Are Fence Posts Installed?
Fence longevity often comes down to how the fence posts are set. Are the posts made of wood or steel? Are they set in concrete, gravel, or just dirt? And how deep do the post holes go?
For instance, cedar doesn’t fare well when placed directly in concrete or soil due to moisture exposure. Quality contractors will raise posts slightly above grade and explain why they’re using specific installation methods. The right fence post installation helps prevent leaning, rotting, or early failure—especially important for wood fence installations.
7. What Kind of Warranty Do You Offer?
A trustworthy fencing company will stand behind their work with a workmanship warranty, typically lasting 1 to 3 years or more. If they’re using quality materials from known manufacturers, there may also be extended warranties on those.
Be sure to clarify whether the warranty covers only defects in labor or includes materials too. Most importantly, get the warranty details in writing so there are no misunderstandings later.
8. Can I See Examples of Your Work?
Before you hire a fence contractor, ask to see a portfolio of recent projects or get the addresses of fences they’ve recently installed. If possible, visit a few in person. This gives you a sense of how their work looks in real-world conditions—not just in staged photos. Online reviews can also provide helpful insight into customer satisfaction and quality.
9. How Are Gates Built and Installed?
Gates are often the most frequently used and most vulnerable part of a fence. A poorly constructed gate can sag, drag, or fail within months. Make sure your contractor explains how they frame gates, what hardware they use, and how they ensure structural support—especially if your yard is sloped or uneven.
Custom gate installation can ensure your gate works properly from day one and continues to function well for years.
Final Thoughts: Choose Carefully, Ask Confidently
A fence is more than just a boundary — it’s part of your home’s value, function, and appearance. Whether you’re building a privacy fence, picket fence, or decorative aluminum fence, your best protection is asking the right questions during the estimate and evaluating the answers.
Don’t make your decision based on price alone. Focus on craftsmanship, transparency, and trust. The right fencing contractor will take the time to explain the “why” behind their approach—and that’s the kind of partner you want for a project this important.
Need Help With Your Fence Project?
Whether you’re comparing fence materials, unsure how to handle your slope, or simply want a team you can trust — we’re here to help. Reach out today to talk through your ideas, ask questions, or get a no-obligation estimate from our experienced team.