Privacy Policy
Effective Date: 2/7/2025
Total Home Fence & Deck (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our website (https://totalhomefenceanddeck.com/) and our services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and home address when you submit forms or request services.
- Payment Information: If applicable, when making a purchase or financing a project.
- Usage Information: Browser type, IP address, and interactions with our website.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services.
- To communicate with you, including appointment reminders and updates.
- To improve our website and marketing efforts.
- To process transactions and send invoices.
- To comply with legal obligations.
3. Information Sharing and Disclosure
We do not sell or share personal information, including SMS opt-in phone numbers, with third parties for marketing purposes. However, we may share information with:
- Service providers assisting with operations (e.g., payment processors, scheduling software).
- Legal authorities if required by law.
4. SMS Communications
- By providing your phone number, you consent to receive text messages related to appointments.
- Message frequency varies. Standard message and data rates may apply.
- You can opt out anytime by replying “STOP.” Reply “HELP” for assistance.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
6. Your Rights
You have the right to access, update, or delete your information by contacting us at [Insert Contact Information].
7. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website.